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can not unlock my iphone

My phone keeps going into some kind of mode that won't let me touch anything. It just keeps speaking things. I can not unlock it to see what the problem is.

iPhone 14 Pro

Posted on Jul 12, 2024 1:50 PM

Reply
1 reply

Jul 12, 2024 1:52 PM in response to nplank

Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation


Or, the phone continues to lock up.....


2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.


You can find a list of authorized service shops in your area using the link just below:


Find Locations

can not unlock my iphone

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