can not unlock my iphone
My phone keeps going into some kind of mode that won't let me touch anything. It just keeps speaking things. I can not unlock it to see what the problem is.
iPhone 14 Pro
Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.
Force restart iPhone - Apple Support
There are only 2 possible results when you perform a Forced Restart:
1) The phone returns to normal operation
Or, the phone continues to lock up.....
2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.
You can find a list of authorized service shops in your area using the link just below: