How do I unlock my iPad that is using guided access?

Help I’m locked out of my IPa on guided access it won’t let me put in my password or I don’t know how.. I accidentally hit the switch and my iPad went to sleep when I was trying to research how to get it out of it because I couldn’t get the first screen to go away!


[Re-Titled by Moderator]

Posted on Jul 13, 2024 2:14 PM

Reply
Question marked as Top-ranking reply
2 replies

Jul 14, 2024 1:20 AM in response to Lukes_Mimi

Start here:

Use Guided Access with iPhone, iPad, and iPod touch - Apple Support


When you are stuck in Guided Access mode, you can be really stuck as the typical triple tap on the home button to quit out of Guided Access may not work. Even a forced exit won't work because the power button and the home button are disabled. 



Devices with a physical Home Button


The only way to get out of Guided Access is to press the Home and Power button together for 15 seconds. This should turn off Guided Access by forcibly rebooting your device. Once your device is restarted, you can then go to Settings > Accessibility > Guided Access > Guided Access - and turn off Guided Access if needed.


Use Guided Access on iPad - Apple Support

Use Guided Access with iPhone, iPad, and iPod touch - Apple Support



Devices without a physical Home Button


For iPad’s without a physical Home button, you’ll need to follow a different button sequence…

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I unlock my iPad that is using guided access?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.