MacBook Pro 2020 13” dead pixels

Hey!

I’ve been actively using my MacBook Pro for 3 years now, it was my graduation gift.


I’ve been experiencing a slow battery but that’s okay and not the issue here.

i just opened the laptop and was greeted with dead pixels (view attachment). It’s very obvious and interrupting my view field. My broke student-self couldn’t afford the apple care+ back then so I have no coverage but I love my laptop and don’t want this to cause further damage.


do I need to get my screen replaced? If so, how expensive is it? I’m literally broke & can’t even afford gas in this economy lol. any help is appreciated!!


(also yes I’ve tried restarting it and shutting down, waiting 5mins and restarting)

MacBook Pro 13″, macOS 14.5

Posted on Jul 14, 2024 8:41 AM

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Posted on Jul 14, 2024 10:02 AM

Replacing the screen in a MacBook Pro can run $800 or more $US. It can be half the price of a new computer. I would make an appointment on the Apple web site and take it in for service to see if there is anything other than replacing the screen that can be done. Independently operated Apple Certified Service Providers can also be located on the web site and they are sometimes more flexible about these types of repairs than the Apple Stores.


I think 3 dead pixels is the industry standard for when a repair is warranted but that may have changed over the years. Replacing the laptop screen is probably the most expensive repair one can do for a laptop.


This might be something you have to simply cope with until you have the resources to repair or replace the computer.

4 replies
Question marked as Top-ranking reply

Jul 14, 2024 10:02 AM in response to nynke7

Replacing the screen in a MacBook Pro can run $800 or more $US. It can be half the price of a new computer. I would make an appointment on the Apple web site and take it in for service to see if there is anything other than replacing the screen that can be done. Independently operated Apple Certified Service Providers can also be located on the web site and they are sometimes more flexible about these types of repairs than the Apple Stores.


I think 3 dead pixels is the industry standard for when a repair is warranted but that may have changed over the years. Replacing the laptop screen is probably the most expensive repair one can do for a laptop.


This might be something you have to simply cope with until you have the resources to repair or replace the computer.

Jul 14, 2024 9:59 AM in response to nynke7

nynke7 wrote:

Hey!
I’ve been actively using my MacBook Pro for 3 years now, it was my graduation gift.

I’ve been experiencing a slow battery but that’s okay and not the issue here.
i just opened the laptop and was greeted with dead pixels (view attachment). It’s very obvious and interrupting my view field. My broke student-self couldn’t afford the apple care+ back then so I have no coverage but I love my laptop and don’t want this to cause further damage.

do I need to get my screen replaced? If so, how expensive is it? I’m literally broke & can’t even afford gas in this economy lol. any help is appreciated!!

(also yes I’ve tried restarting it and shutting down, waiting 5mins and restarting)
https://discussions.apple.com/content/attachment/0c649a59-d855-4b1f-bf64-6be03e238ae8


That does not look like your average dead pixel....


lets see a bigger screenshot not a zoomed in pic like you show.



If you suspect a hardware issue you can try the user Diagnostics to test your Mac

Use Apple Diagnostics to test your Mac - Apple Support



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment


Let Apple tell you what is the issue, and make some decision from there.


Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support




Jul 14, 2024 10:40 AM in response to leroydouglas

there ya go.

As seen on the pic, I first suspected it to be dust particles but it wasnt (based on the smudges). It's consistent throughout different applications, websites and when its just idling on lockscreen.


Is it safe to perform the diagnostics test by myself? cuz I've just had issues where my mac didn't recorgnize the hard disk in April and it took me and John from Apple Support the entire day to get it up and running again...


xx


p.s. idunno why it's rotated, can't change it. but you can see where the pixel issue is. Of which I'm pretty sure it is dead pixel(s) cuz I've had this happen to my Lenovo back then after 7yrs, too. And apparently it seems to be a common issue when MacBooks have aged. But considering that its only 3yrs old and a pro at that, the least it should be able to handle is pages and safari everyday throughout a semester

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MacBook Pro 2020 13” dead pixels

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