alexandrina16 wrote:
Phone theft
Hello, on 30.06.2024 my iPhone 15 was stolen immediately after reporting the theft it tried to connect me from another device to locate my phone but it was not possible for what reasons I do not know because the password and address of was correct. After failed attempt to fix phone was put into lost mode on apple watch thus locked out of icloud for 2 weeks
You cannot do anything if it is offline. Any remote erase requires the device be actively connected to the internet in order to receive remote commands.
Return a lost, locked iPhone - and you see message that says reported lost or stolen,
Return a lost, locked iPhone - Apple Support
If your iPhone, iPad, or iPod touch is lost or stolen
If your iPhone or iPad is lost or stolen - Apple Support
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
Contact Apple for support and service - Apple Support
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Store List - Apple Store - Apple
Around the World—
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