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why does a book purchased by our family orgaanizer appear in my iPhone 13 Book app but not in my iPad Book app

Family settings on both devices are the same and a purchased book is supposed to be automatically available to all family members

iPhone 13, iOS 17

Posted on Jul 14, 2024 7:34 PM

Reply
2 replies

Jul 17, 2024 3:07 PM in response to LotusPilot

Thank you for the setting check. Tried it but that didn't help in our situation. We eventually had to make sure every DEVICE was authorized in BOOKS (in the Account) and found we still had long discarded equipment that was taking up space. Got rid of those and insured current devices were "Authorized". Then the Originator deleted me from Family. When the Family was renewed with both of us included, I could see the book in the "Recent" option (upper right 3 dot (...) dropdown) and was allowed to download it instead of only told I "Cannot Redownload without purchasing". No idea where the Family programming thought I'd already downloaded it or that this iPad wasn't in the Family. Those old Devices also seemed to impact Family sharing in Music.

why does a book purchased by our family orgaanizer appear in my iPhone 13 Book app but not in my iPad Book app

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