Hi! Mom’s Iphone XR stopped working, phone probably overheated. She got a new phone, but doesn

Hi! Mom’s Iphone XR stopped working, phone probably overheated. She got a new Iphone, but doesn’t remember her Apple ID and password (however the latter can be changed). Is there a way to recall Apple ID? So we could log in to her latest version, hopefully with backups done. Sadly she lost all here data because of her previous Iphone just malfunctioning and not turning on again.

iPhone 13

Posted on Jul 15, 2024 1:34 AM

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Question marked as Top-ranking reply

Posted on Jul 15, 2024 9:29 AM

This article tells you the various ways you can try to discover your forgotten Apple ID --> If you forgot your Apple ID - Apple Support Typically an Apple ID is an email address you have used. If you are currently using a mobile device that is logged into your account, go to Settings and tap your name at the top. Look in Keychain, and in a browser's security settings if you use it to automatically sign into Apple when using a browser.


This article outlines what to do If you forgot your Apple ID password --> If you forgot your Apple ID password - Apple Support


or go directly to this link --> http://iforgot.apple.com/


If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (read this support article: How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. More detail in —> Activation Lockout Issues - Apple Community


If you still need help this page provides country-specific Apple Support contact information ➞ Contact Apple for support and service - Apple Support



3 replies
Question marked as Top-ranking reply

Jul 15, 2024 9:29 AM in response to TeeleMerilin

This article tells you the various ways you can try to discover your forgotten Apple ID --> If you forgot your Apple ID - Apple Support Typically an Apple ID is an email address you have used. If you are currently using a mobile device that is logged into your account, go to Settings and tap your name at the top. Look in Keychain, and in a browser's security settings if you use it to automatically sign into Apple when using a browser.


This article outlines what to do If you forgot your Apple ID password --> If you forgot your Apple ID password - Apple Support


or go directly to this link --> http://iforgot.apple.com/


If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (read this support article: How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. More detail in —> Activation Lockout Issues - Apple Community


If you still need help this page provides country-specific Apple Support contact information ➞ Contact Apple for support and service - Apple Support



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Hi! Mom’s Iphone XR stopped working, phone probably overheated. She got a new phone, but doesn

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