Hotmail inbox vanished from IPad

From one day to the next, my hotmail inbox disappeared on my iPad (although still operative on PC). I have a number of folders where filtered mail can go so if I’ve set up a filter I’ll receive those emails, but can’t see what has gone to the inbox.


Among suggestions to retrieve it are to delete then reinstall outlook. However, when I go to do this it says “deleting this account will remove its calendars, reminders, contacts and notes from your iPad”. So the question is: why do these get deleted as well? I have a heap of notes I don’t want to lose so am wary of removing the mail account if I have to do this.


Can anyone suggest a solution? (Have rebooted without success). And BTW my other iPad which is sync’d with this one, has NOT lost its inbox (but I prefer using the first iPad).

iPad mini 4, iPadOS 15

Posted on Jul 15, 2024 1:45 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 15, 2024 2:28 AM

Each device on which you have installed the Outlook App will download a copy of your Hotmail data from the Microsoft Mail Server. Each device has its own copy of this data - the original data being kept on the server.


If you delete the Outlook App on a device, the locally stored copy of the data will be deleted from that device only. All other devices which have their own copy will not be affected - and neither will the server.

Similar questions

3 replies
Question marked as Top-ranking reply

Jul 15, 2024 2:28 AM in response to HalaLayali

Each device on which you have installed the Outlook App will download a copy of your Hotmail data from the Microsoft Mail Server. Each device has its own copy of this data - the original data being kept on the server.


If you delete the Outlook App on a device, the locally stored copy of the data will be deleted from that device only. All other devices which have their own copy will not be affected - and neither will the server.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Hotmail inbox vanished from IPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.