I get apps to help me clean my iphone. But they dont help. My phone

My phone want let me play a game or anything else hardly. It says my memory snd Icloud are full. That I should get an app from the app store. My memory nor my Icloud are full. Can you help?

iPhone 11

Posted on Jul 15, 2024 9:25 AM

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Question marked as Top-ranking reply

Posted on Jul 15, 2024 9:37 AM

You are correct that apps that claim to clean your phone do not help. All they do is take up more memory, like you have found out. You most likely have seen these advertisements while playing games and they convinced you into installing them by making false claims. It some cases, they just flat out lie to you and tell you that you are running out of space.


For tips on reducing your iCloud storage, look here:

Manage your iCloud storage - Apple Support


For reducing your device storage, first delete all those cleaning apps. The device storage is limited, so you will need to remove the data to make more room. This could be photos, videos, or apps. For photos and videos, you do have the option to use iCloud Photos with Optimized Storage, to free up storage space on your device, but this will increase your iCloud storage and may find that you have to purchase additional iCloud storage space if you are unable to free up enough using the tips above. Use these tips to help with device storage:

How to check the storage on your iPhone and iPad - Apple Support

1 reply
Question marked as Top-ranking reply

Jul 15, 2024 9:37 AM in response to Crossesandangels

You are correct that apps that claim to clean your phone do not help. All they do is take up more memory, like you have found out. You most likely have seen these advertisements while playing games and they convinced you into installing them by making false claims. It some cases, they just flat out lie to you and tell you that you are running out of space.


For tips on reducing your iCloud storage, look here:

Manage your iCloud storage - Apple Support


For reducing your device storage, first delete all those cleaning apps. The device storage is limited, so you will need to remove the data to make more room. This could be photos, videos, or apps. For photos and videos, you do have the option to use iCloud Photos with Optimized Storage, to free up storage space on your device, but this will increase your iCloud storage and may find that you have to purchase additional iCloud storage space if you are unable to free up enough using the tips above. Use these tips to help with device storage:

How to check the storage on your iPhone and iPad - Apple Support

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I get apps to help me clean my iphone. But they dont help. My phone

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