iPhone 6S screen unresponsive when battery gets low

When my iPhone 6S gets low on battery the touch screen becomes unresponsive. This starts in the bottom left corner and progresses across the lower part and occasionally affects the whole screen. I can usually fix it by powering off the device and restarting.

Any ideas? (To type this I’m having to turn the phone on it’s side because shift and spacebar are not working)

Earlier iPhone models

Posted on Jul 16, 2024 3:34 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 16, 2024 6:39 AM

Sounds like the screen digitizer is failing.


Make an appointment at the Apple Store or take the phone to an authorized Apple service shop to let them check and test the phone.


You can find a list of authorized shops in your area using this link: Find Locations


4 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 6S screen unresponsive when battery gets low

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.