Macbook Pro M1 Disconnecting from WiFi

Hi, I have a weird issue. I have a Macbook Pro M1 from my work. I have fiber network at home that is divided into 5GHz and 2.4GHz. I have a mesh router Asus ZenWiFi XD4 Plus with one unit with wired connection to the fiber and the internet and one unit connected via WiFi that is close to my home office. Whenever I leave home to go to work and come back - the 5GHz won't show up at all in my available networks on my Mac, and the 2.4GHz is connecting but it's very unstable and generates super slow speed. I then restart my computer and then everything is working again - i.e. 5GHz is showing up and connecting and the speed is great, and it's also connecting to the 2.4GHz. This thing started around 2-3 weeks ago, possibly after a version update but I'm not sure exactly when. Helpdesk team at my workplace formatted my Mac (erased everything, not quick format) but that didn't help. I spoke to my ISP they are not seeing any issue or disconnections from their end and all other devices at home are working perfectly so it has to be something with the Mac, I just don't know what. Any thoughts? Ideas?

Thanks

Windows, Windows 10

Posted on Jul 17, 2024 7:41 AM

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Jul 18, 2024 8:44 AM in response to adii1201

that is not a very good signal, and not clear enough.


RSSI of -73 is very weak signal below the minimum System Admins strive for for Wi-Fi coverage in a large area, such as an office. Is it possible you are 'reaching" for the Router rather than taking advantage of your access point?


Noise of -87 is way too high, suggesting others are using the same group of channels, possibly overlapping with yours.


Transmit rate of 136 using one of your TWO antenna is not very good, but serviceable if your connections were to stay stable, which (based on other parameters and your reports) seems unlikely. This is likely due to too much interference from nearby Routers, likely including your own.


Your situation is Likely to be caused by too must stuff is all using the same channels, overlapping and interfering.

There are ways you can work through this, manually, referring to channel use tables and reference guides and primitive tools inside MacOS. But there is a simpler way with an inexpensive Utility, WiFi Explorer. Consider downloading and using this excellent little inexpensive utility, WiFi Explorer, and using its "Spectrum" display.


Here is WiFi Explorer Spectrum view of a very crowded network like yours, also likely not working:



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Macbook Pro M1 Disconnecting from WiFi

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