iphone 15 overheating especially with silicone case/charging

I have the pink iPhone 15 and usually use the pink silicone MagSafe case. when charging it and using heavily it has been running very hot. I have had to take the case off because it felt like it was literally burning. it's been better the last couple days but don't know if it is bc I switched to a thinner plastic amazon case or because I haven't charged it yet.



what should I do? get a bumper or a different case? not use when charging? I usually keep bluetooth on for my AirPods--should I turn it off?

iPhone 15, iOS 17

Posted on Jul 17, 2024 8:56 AM

Reply
2 replies

Jul 17, 2024 8:58 AM in response to GadgetGeekEek

Let’s define “overheating”. If an iPhone overheats it shuts down so it can’t be used, and displays a message saying it must cool down before it can be turned on, and it will probably be unusable for an hour or so. If you are seeing this it is a hardware problem and you should contact Apple support: 


Note that both of the above have options to receive a callback or chat



If you are not seeing this your phone has not overheated. However, if you fast charge your phone may get very warm, pause charging at 80% and display a message saying that charging has paused, and will resume when the phone cools down. This is NOT overheating, and is normal when fast charging. It also won’t prevent you from using any app you have on your phone.


Also, some apps that use a lot of energy or that use cellular data rather than Wi-Fi can cause the phone to run warmer.

Jul 17, 2024 9:02 AM in response to GadgetGeekEek

GadgetGeekEek wrote:

I have the pink iPhone 15 and usually use the pink silicone MagSafe case. when charging it and using heavily it has been running very hot. I have had to take the case off because it felt like it was literally burning. it's been better the last couple days but don't know if it is bc I switched to a thinner plastic amazon case or because I haven't charged it yet.


what should I do? get a bumper or a different case? not use when charging? I usually keep bluetooth on for my AirPods--should I turn it off?



ref: Charge and connect with the USB-C connector on your ...


Fast charge your iPhone



if you think you have an issue—

Put your iPhone in diagnostics mode - identify potential hardware and software issues

How to put your iPhone in diagnostics mode - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iphone 15 overheating especially with silicone case/charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.