I switched from Verizon to Spectrum. But when I make calls outside of other iPhone users, I get an automated message from Verizon saying the call can’t be completed. When I pull down the info it still shows Verizon as the provider
iPhone 13 Pro Max, iOS 17
This is not an Apple issue.
If Verizon is still showing as the provider, then you will need to get in touch with Verizon Support to get this straightened out.
Of course, you should expect that Verizon will try to blame Spectrum, so you may need to remind Verizon that the phone is still indicating that service is tied to Verizon.
Issue w/ calls after Switching carrier
