Is it possible to cancel an iTunes subscription without the original device?

On a Different iPhone, iPad, or iPod touch

1. Open Settings.
2. Tap your name.
3. Tap Subscriptions.
4. Find and tap the subscription.
5. Tap Cancel Subscription.

On a Mac

1. Open the App Store.
2. Click your name at the bottom.
3. Click View Information.
4. Scroll to Manage and click Manage next to Subscriptions.
5. Find and click the subscription.
6. Click Cancel Subscription.

On a Windows PC

1. Open iTunes.
2. Choose Account > View My Account.
3. Sign in if needed.
4. Scroll to Settings and click Manage next to Subscriptions.
5. Find and click the subscription.
6. Click Cancel Subscription.

Using the Web

1. Go to Apple ID.
2. Sign in.
3. Click Manage your Apple ID.
4. In Subscriptions, click Manage.
5. Find and click the subscription.
6. Click Cancel Subscription.

Contact Apple Support

If the above methods don’t work, contact Apple Support for help:

1. Go to Apple Support.
2. Choose Billing & Subscriptions.
3. Select Subscription Inquiries & Cancellations.

These steps should help you cancel your subscription without the original device.

Did you switch Apple ID’s when you got the new iPhone?