Issues connecting Ipad 9th generation to Monitor

I am trying to connect ipad 9th gen OS17.5.1 to dell monitor using a lightning to hdmi cable. Monitor is showing below on screen i scanned qr with ipad and ran the upgrade nothing happens. what can be done to correct this?

iPad, iPadOS 17

Posted on Jul 18, 2024 7:17 PM

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Question marked as Top-ranking reply

Posted on Jul 20, 2024 5:18 AM

Your photo suggests that you are using a YouCast dongle/cable to connect your iPad to your Monitor/Display - instead of a regular Lightning to HDMI Adapter and cable.


If using a YouCast product and it requires a firmware update, you may need to use a specific App to perform the update:

https://apps.apple.com/app/youcast-updater/id1563134800



Otherwise, consider using a different HDMI Adapter - such as an Apple Lightning Digital AV Adapter:

https://store.apple.com/xc/product/MW2P3ZM/A



Unlike many third-party alternatives, this Adapter supports HDCP - which facilitates playback of copyright protected media when used with an appropriate Monitor or TV.

2 replies
Question marked as Top-ranking reply

Jul 20, 2024 5:18 AM in response to K_T_P_C

Your photo suggests that you are using a YouCast dongle/cable to connect your iPad to your Monitor/Display - instead of a regular Lightning to HDMI Adapter and cable.


If using a YouCast product and it requires a firmware update, you may need to use a specific App to perform the update:

https://apps.apple.com/app/youcast-updater/id1563134800



Otherwise, consider using a different HDMI Adapter - such as an Apple Lightning Digital AV Adapter:

https://store.apple.com/xc/product/MW2P3ZM/A



Unlike many third-party alternatives, this Adapter supports HDCP - which facilitates playback of copyright protected media when used with an appropriate Monitor or TV.

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Issues connecting Ipad 9th generation to Monitor

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