iPad not receiving text from a certain contact

I recently set my daughter up with her own Apple ID on her iPad so she can text and FaceTime with her friends and cousins. My son wanted me to do the same for him. So tonight I set him up with his own Apple ID and added his sister as a contact and added him as a contact on her iPad. They immediately wanted to text each other. She sent him a message and he received it, when he responded she did not receive it. When my son sends me a message I get it, when I text my daughter it goes through. I CANNOT figure out what the problem is. I turned her tablet off and on, I’ve deleted contacts and re-added them, I’ve turned off screen time. Nothing has worked.

Posted on Jul 19, 2024 10:20 PM

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Jul 20, 2024 7:54 AM in response to julana137

Do you Son and Daughter have an iPhone - or just an iPad?


If exchanging messages with other Apple devices users using the Messages App, text-messages will use Apple's proprietary iMessage service (blue message bubbles). By contrast, if exchanging messages with Android or non-Apple devices, you’ll need to use Cellular SMS/MMS messaging (green message bubbles)...


An iPad, whether a Cellular model or not, is not capable of directly accessing Cellular Voice or SMS/MMS Messaging features. An iPad with either WiFi or Cellular connectivity alone can only access IP-data services. If you have added an eSIM or physical DataSIM and Cellular plan to a WiFi+Cellular model of iPad, the number associated with the SIM card is only used to identify your account for billing purposes. This number is not used for making calls or sending messages.


However, when paired with an iPhone, the capabilities of iPad significantly broaden to include access to Cellular Voice and Messaging services of the associated iPhone - relayed to the iPad over WiFi using Apple’s continuity features.


More information about Continuity and the relevant Cellular services can be found here:


Continuity

Use Continuity to connect your Mac, iPhone, iPad, iPod touch and Apple Watch – Apple Support


SMS/MMS Messaging

How to forward SMS/MMS text messages from your iPhone to your iPad, iPod touch or Mac - Apple Support



If you have an iPhone - and both iPad and iPhone are signed-in to iCloud with the same AppleID - to send SMS/MMS messages (green bubbles) from your iPad you must explicitly enable Text Message Forwarding for your iPad on your iPhone...


On your iPhone:

Settings > Messages > Text Message Forwarding - set to ON - and explicitly enable your iPad from the list of devices.


Also ensure that Messages in iCloud is enabled on both your iPhone and iPad:

Settings > [Your Name / AppleID] > Messages - set to ON



Jul 20, 2024 8:01 AM in response to LotusPilot

They just have an iPad. My daughter has been able to text with her friend on an iPad with no issues. And when my daughter sends my son a message is comes through to his tablet but he can’t respond. For a while last night he was responding and his response showed on his tablet but not on his sister’s. And after messing with everything now when he sends a message it says message failed. Im not sure why my daughter is able to send and receive messages just with an Apple ID on her iPad but my sons iPad is only receiving them from an apple id

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iPad not receiving text from a certain contact

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