Dropbox and Onedrive sync problem

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JavaJacob Author

Level 1

4 points

Dropbox and Onedrive sync problem

I used MacBook Air m1, Sonoma 14.5

I have trouble with syncing Dropbox and Onedrive

Very slow syncing or not syncing sometimes (keep showing xxx files syncing like that) and files not update
syncing icon keeps showing on the top of the app icon no matter whether it's syncing or not
as I read the document, it's the macOS API cloud syncing API that ruins cloud backup.
all these trouble never happen on the old Windows 10 machine.
to be honest, the more new macOS, the worse using experience since syncing files is not reliable and losing files

Posted on Jul 21, 2024 12:50 AM

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Answer 1

JavaJacob Author

Level 1

4 points

Jul 23, 2024 6:18 AM in response to Barney-15E

thank you for your comment.

https://help.dropbox.com/installs/macos-support-for-expected-changes

"Some users are seeing a one-time re-sync that may take hours to complete when updating to macOS 14.0.

You may see a “stuck syncing” notification.
This is a known issue outside of Dropbox’s control.

"

I switched from Mac Intel to Apple silicon. all worked smoothly before but not M1, it happened to both one drive and Dropbox. in technical terms, it seems it's the limitation by Apple

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Answer 2

Barney-15E

Level 10

116,848 points

Jul 21, 2024 5:04 AM in response to JavaJacob

• as I read the document, it's the macOS API cloud syncing API that ruins cloud backup.

I've never had any problems with iCloud. Perhaps it is just poor programming on the part of DropBox and Microsoft.

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