every single time I try to open the Music app or video app example TikTok and YouTube It says an SSL error and I have zero idea what that means. It’s not only on TikTok. It’s just on the phone but also I got it repaired two months ago and it did perfectly fine the next time I restarted it, though it started doing the error
[Re-Titled by Moderator]
iPhone SE (3rd generation)
SSL is the secure sockets layer, which is a means of providing encrypted and authenticated network connections.
That HTTPS you’ve probably seen when entering website addresses uses SSL for its network connections.
Most app and most iOS networking uses SSL.
Which iOS version? iOS 17.5.1? If not, update to current.
Confirm the time and date and timezone are all set correctly on the iPhone, and also confirm that there are no add-on security apps, no add-on “nanny” or filtering apps, and no add-on VPN apps. If you have any of these add-on security or content-filtering apps or any add-on VPN apps, remove all of those, restart, and try again.
If you have an ad blocker app installed, remove that, and test again.
If there is an organization associated with and managing this iPhone, also check for any add-on profiles from the IT group that might be managing this iPhone.
Also check your Wi-Fi router firmware, and update that if not current. Then restart the Wi-Fi router.
It is also possible the repair is related to this connectivity issue.
There are some other potential causes, if these changes don’t resolve this.
SSL is the secure sockets layer, which is a means of providing encrypted and authenticated network connections.
That HTTPS you’ve probably seen when entering website addresses uses SSL for its network connections.
Most app and most iOS networking uses SSL.
Which iOS version? iOS 17.5.1? If not, update to current.
Confirm the time and date and timezone are all set correctly on the iPhone, and also confirm that there are no add-on security apps, no add-on “nanny” or filtering apps, and no add-on VPN apps. If you have any of these add-on security or content-filtering apps or any add-on VPN apps, remove all of those, restart, and try again.
If you have an ad blocker app installed, remove that, and test again.
If there is an organization associated with and managing this iPhone, also check for any add-on profiles from the IT group that might be managing this iPhone.
Also check your Wi-Fi router firmware, and update that if not current. Then restart the Wi-Fi router.
It is also possible the repair is related to this connectivity issue.
There are some other potential causes, if these changes don’t resolve this.
WhatDoseSSLMean Said:
"SSL errors: every single time I try to open the Music app or video app example TikTok and YouTube It says an SSL error and I have zero idea what that means. It’s not only on TikTok. It’s just on the phone but also I got it repaired two months ago and it did perfectly fine the next time I restarted it, though it started doing the error"
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Thank you for the screenshot.
No Encryption:
SSL is referring to the protocol for the site. It should start with "https" but it is supposedly starting with "http". Notice the "s" of "https". The "s" refers to encryption, short for "Secure Sockets Layer". So, something is up.
The link to your post here starts with "https":
https://discussions.apple.com/thread/255688630?sortBy=newest_first
What to do:
A. Clear your Temporary Internet Files:
Delete the (Cookies & Cache) of Safari: Cookies perform remembrance of certain site-entered data. Whereas Cache keeps a snapshot of the last time you visited a site. Use this Link: Clearing History and Cache - Apple Communities
B. Try Another Device:
What happens when you visit these sites on another iOS device (iPhone)?
What does an SSL error mean on music and video apps on my iPhone?