Locked out of my MacBook laptop

darioenrique wrote:

I am locked out of my old Apple MacBook laptop. It will not give me access by using my Apple ID password. I am not sure if it is the laptop itself or maybe the laptop keyboard is malfunctioning

If you can't reset your Mac login password

https://support.apple.com/en-us/HT212190

if no resolve—

Bring your Mac to an Apple store, and bring your original receipt or invoice as proof of purchase.

Call your store and ask them if you need an appointment

Local USA—

Store List - Apple Store - Apple

Around the World—

Choose your country or region - Apple