when i try to import multiple pix and videos from iphone to macBook it reseting the connection with the iPhone

connecting iPhone15 to MacBook Pro via `usb in pictures app, phone shows up normally. `I can see option to import all new media, so im selecting it , selecting "delete after import" and press import.... then after 2-3 s I see that there is no iPhone connected and after another 2-3s I can see it again connected. No import performed. When I try to import files one by one its works ok.....imagin do it with 1000 pistures. As soon I select min 2 files , again same story. Dose not matter if option delete after import is marked or not. Photo iCloud is off in both units. Any toughs ?

MacBook Pro (M3 Pro, 2023)

Posted on Jul 22, 2024 10:42 PM

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Posted on Jul 23, 2024 7:27 AM

PitPol wrote: ... then after 2-3 s I see that there is no iPhone connected and after another 2-3s I can see it again connected.

This part of your description sounds like there may not be enough power to drive the transfer. Is the Mac connected to power? Is the iPhone fully charged? Have you tried other ports? A faulty cable can produce the same sort of results, as well.


You should certainly give the Image Capture app, provided by Apple in the Applications folder, to do the transfer instead of Finder-- it often seems more versatile.

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Question marked as Top-ranking reply

Jul 23, 2024 7:27 AM in response to PitPol

PitPol wrote: ... then after 2-3 s I see that there is no iPhone connected and after another 2-3s I can see it again connected.

This part of your description sounds like there may not be enough power to drive the transfer. Is the Mac connected to power? Is the iPhone fully charged? Have you tried other ports? A faulty cable can produce the same sort of results, as well.


You should certainly give the Image Capture app, provided by Apple in the Applications folder, to do the transfer instead of Finder-- it often seems more versatile.

Jul 23, 2024 7:01 AM in response to PitPol

Have you tried using Airdrop to transfer between iPhone and MBP


Use AirDrop on iPhone to send items to nearby Apple devices - Apple Support (CA)


What you can do when you connect you iPhone 15 to your MBP is back up your iPhone as well as other thing, but the interface is more the reverse than what you want. It is geared to moving music, movies etc from the Mac to the iPhone.


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when i try to import multiple pix and videos from iphone to macBook it reseting the connection with the iPhone

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