User profile for user: rashmii24
rashmii24 Author
User level: Level 1
4 points

Unable to use Universal Control Features

I am using iPad (10th Generation) iPadOS 17.5.1

and Macbook pro - MacOs Monterey( version 12.7.5)


I am unable to use universal control features on these devices. Unale to use sidecar and common keyboard and mouse.


I am unable to click or selct this. Plz refer image



iPad, iPadOS 17

Posted on Jul 25, 2024 7:26 AM

Reply
Question marked as Top-ranking reply
User profile for user: Luis Sequeira1
Luis Sequeira1
User level: Level 9
74,334 points

Posted on Jul 25, 2024 10:45 AM

What is the model of your mac? Perhaps you have a 2015 Mac? That would qualify for Monterey but not for Universal Control:


Universal Control system requirements

  • MacBook introduced in 2016 or later.
  • MacBook Pro introduced in 2016 or later.
  • MacBook Air introduced in 2018 or later.
  • Mac mini introduced in 2018 or later.
  • iMac introduced in 2017 or later, or iMac (Retina 5K, 27-inch, Late 2015)
  • iMac Pro.
  • Mac Pro introduced in 2019 or later.
  • Mac Studio.


View in context

Similar questions

2 replies
Question marked as Top-ranking reply
User profile for user: Luis Sequeira1
Luis Sequeira1
User level: Level 9
74,334 points

Jul 25, 2024 10:45 AM in response to rashmii24

What is the model of your mac? Perhaps you have a 2015 Mac? That would qualify for Monterey but not for Universal Control:


Universal Control system requirements

  • MacBook introduced in 2016 or later.
  • MacBook Pro introduced in 2016 or later.
  • MacBook Air introduced in 2018 or later.
  • Mac mini introduced in 2018 or later.
  • iMac introduced in 2017 or later, or iMac (Retina 5K, 27-inch, Late 2015)
  • iMac Pro.
  • Mac Pro introduced in 2019 or later.
  • Mac Studio.


Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to use Universal Control Features

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up