Unable to use Universal Control Features

I am using iPad (10th Generation) iPadOS 17.5.1

and Macbook pro - MacOs Monterey( version 12.7.5)


I am unable to use universal control features on these devices. Unale to use sidecar and common keyboard and mouse.


I am unable to click or selct this. Plz refer image



iPad, iPadOS 17

Posted on Jul 25, 2024 7:26 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 25, 2024 10:45 AM

What is the model of your mac? Perhaps you have a 2015 Mac? That would qualify for Monterey but not for Universal Control:


Universal Control system requirements

  • MacBook introduced in 2016 or later.
  • MacBook Pro introduced in 2016 or later.
  • MacBook Air introduced in 2018 or later.
  • Mac mini introduced in 2018 or later.
  • iMac introduced in 2017 or later, or iMac (Retina 5K, 27-inch, Late 2015)
  • iMac Pro.
  • Mac Pro introduced in 2019 or later.
  • Mac Studio.


2 replies
Question marked as Top-ranking reply

Jul 25, 2024 10:45 AM in response to rashmii24

What is the model of your mac? Perhaps you have a 2015 Mac? That would qualify for Monterey but not for Universal Control:


Universal Control system requirements

  • MacBook introduced in 2016 or later.
  • MacBook Pro introduced in 2016 or later.
  • MacBook Air introduced in 2018 or later.
  • Mac mini introduced in 2018 or later.
  • iMac introduced in 2017 or later, or iMac (Retina 5K, 27-inch, Late 2015)
  • iMac Pro.
  • Mac Pro introduced in 2019 or later.
  • Mac Studio.


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Unable to use Universal Control Features

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