You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

All my emails are suddenly not downloading content

All my emails are suddenly not downloading content. I am using iOS Sonoma 14.5 and message I get with each email is: Your network preferences prevent content from loading privately. I did not change anything in preferences. What can I do to fix it?


[Re-Titled by Moderator]

iMac 24″, macOS 14.5

Posted on Jul 25, 2024 11:57 AM

Reply
4 replies

Jul 25, 2024 12:35 PM in response to verna45

verna45 wrote:

I checked all of those areas you suggested and everything was already set as you had shown in your print screen.


Verify all the lights are all green in the Connection Doctor...

Mail>Window>Connection Doctor



If no resolve see:


—if you are using Hide My email—try disabling this feature and compare your results...

Set up and use Hide My Email in iCloud+ on all your devices - Apple Support


—if you are using iCloud Private Relay on Mac - Apple Support try disabling this feature and compare your results...


Use iCloud Private Relay on Mac - Apple Support


Jul 25, 2024 12:05 PM in response to verna45

verna45 wrote:

All my emails are suddenly not downloading content. I am using iOS Sonoma 14.5 and message I get with each email is: Your network preferences prevent content from loading privately. I did not change anything in preferences. What can I do to fix it?


Open Mail.app from the menu bar select Mail>Settings>Privacy disable:

Protect Mail Activity

Hide IP address

Block all remote content



Still not loading in Mail

>System Settings> wifi > network settings> Limit IP address tracking ...disable


All my emails are suddenly not downloading content

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.