i purchased the AppleCare plan, my back glass is cracked. What happens if I can’t find the original sales receipt for the phone? As a walk in - do you absolutely need to present it?
iPhone 15, iOS 17
No you shouldn't, they should be able to pull up your receipt in their system.
Sundance__ Said:
"AppleCare Plan Back Glass Replacement : i purchased the AppleCare plan, my back glass is cracked. What happens if I can’t find the original sales receipt for the phone? As a walk in - do you absolutely need to present it? "
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Getting a Cracked Screen Replaced:
Did you register your AppleCare+ Plan? If so, then go here to request service. Log in here, and then click on your device: Check Your Service and Support Coverage - Apple Support. Proceed from there. Note that these are just user-to-user forums. No one here on these forums has any call on what you can have serviced
AppleCare Plan Back Glass Replacement
