Why can't I hear anything on calls on my iPhone 11?

Hi I have the iPhone 11 and when ur on call you can’t hear anything unless it’s on speaker phone and I’ve tried everything to get it to turn up


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iPhone 11, iOS 17

Posted on Jul 29, 2024 5:11 PM

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Question marked as Top-ranking reply

Posted on Jul 30, 2024 7:08 AM

Princess1123 wrote:

Hi I have the iPhone 11 and when ur on call you can’t hear anything unless it’s on speaker phone and I’ve tried everything to get it to turn up

That sounds like a bad earpiece speaker. I suggest that you contact Apple and arrange for them to evaluate the phone. They can do some diagnostics remotely.


Genius Bar Reservation and Apple Support Options - Apple

2 replies
Question marked as Top-ranking reply

Jul 30, 2024 7:08 AM in response to Princess1123

Princess1123 wrote:

Hi I have the iPhone 11 and when ur on call you can’t hear anything unless it’s on speaker phone and I’ve tried everything to get it to turn up

That sounds like a bad earpiece speaker. I suggest that you contact Apple and arrange for them to evaluate the phone. They can do some diagnostics remotely.


Genius Bar Reservation and Apple Support Options - Apple

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Why can't I hear anything on calls on my iPhone 11?

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