After upgrade to Sonoma 14.6 Touch ID stopped working to unlock by single touch

After upgrade to Sonoma 14.6 Touch ID stopped working to unlock by single touch. My Touch ID stopped working. Removing my existing fingerprints, I am now not able to add any fingerprint at all.

I am still able to unlock by double pressing on my Watch (With latest Watch OS).

MacBook Air, macOS 14.6

Posted on Jul 30, 2024 2:08 AM

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Posted on Aug 8, 2024 12:20 AM

Updating to 14.6.1 solved my issue. After update, as I logged in again after restart, it prompted me to enroll in Touch ID automatically (I had deleted the only fingerprint for troubleshooting purposes and couldn’t re-add before), and it now completed successfully! Unlocking computer and password manager both work again.

50 replies

Aug 8, 2024 8:40 PM in response to LegalLeo

Sorry to hear that! My machine is enrolled in Microsoft Intune MDM, beyond that I’m not sure what the relevant differences are between our cases. Nothing I’ve considered makes much sense. I tried safe mode, and I did go into Disk Utility and do a repair on the file systems, but that didn’t fix it at the time with 12.6 already installed. My next step was to go to an Apple Store next week, and use Watch Unlock in the meantime, which still worked.

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After upgrade to Sonoma 14.6 Touch ID stopped working to unlock by single touch

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