Over the last couple of days my Apple TV will not stay connected to the internet. If I use an Ethernet cord it works for a bit then will drop the connection. If I try and use WiFi the same thing happens. I also keep having an issue where my Apple TV says it is connected to Ethernet even when I’ve disconnected the cord and restarted the device. It is not an internet issue at my house as everything else is working just fine.
Apple TV 4K, tvOS 17
What version of TV OS is currently installed, if you have not checked for a while please do and install any needed updates. Obviously you will need the Ethernet connected. After you have downloaded and tested the Apple TV, disconnect the Ethernet connection and then test the WiFi again. If it does not work, please verify your Wi-Fi connection to see it is connecting to YOUR Wi-Fi network.
Also, do you use VPN on the Apple TV?
Just because everything else works fine that does NOT mean you don't have a networking issue such as inadequate bandwidth (WIFI) which is not to be confused with Internet speed. At the very least you should restart your modem and router and update their firmware.
Unfortunately resetting or updating did not resolve the issue. It also doesn’t explain why my Apple TV is saying it is connected to the Ethernet when there is no cord plugged into it.
My Apple TV won’t stay connected to the internet
