The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I cannot open the laptop
MacBook Pro 13″, macOS 13.6
Restart your Mac and hold down the Command and R keys until you see the Apple logo. From the Utilities menu, pick 'Terminal'. Type 'resetpassword' and hit enter. Follow the instructions on the screen to reset your password
Restart your Mac and hold down the Command and R keys until you see the Apple logo. From the Utilities menu, pick 'Terminal'. Type 'resetpassword' and hit enter. Follow the instructions on the screen to reset your password
Password issues of MacBook Pro
