ipad not turning on, it is under warranty

i was on flight a few days ago and my ipad was working fine

but day before yesterday i took my ipad out from my bag and it was really hot

and then it was just showing the apple logo

i charged it using the apple cable

then i tried apple devices and tried updating it

but it did not work out

as the last resort, i tried reseting it

but unfortunately, it kept on showing error

i even tried using itunes

but my ipad was not detected ( but it was detected by third party apps). i got it last year in december, so it is still under warranty, i have tried many things and it is not working.

in any case, will apple give me a replacement?

iPad Air, iPadOS 17

Posted on Jul 31, 2024 9:06 AM

Reply
1 reply

Jul 31, 2024 9:25 AM in response to zara_alice

More than likely, but it will need to be examined by a trained technician. You can make an appointment at a nearby Apple Retail Store using the link below. If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support article below.


Genius Bar Reservation and Apple

Support Options - Apple


Contact Apple for support and service - Apple Support


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ipad not turning on, it is under warranty

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