Unable to sign-out of a device due to inactive Apple ID

I’m trying to help a friend,when he is singing out from his device it’s comes Apple ID not active..what do we do now


[Re-Titled by Moderator]

iPhone SE, iOS 17

Posted on Aug 1, 2024 1:13 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 1, 2024 7:51 AM

You might be able to request access to your account by tapping Request Access right from the alert. If that does not work, this link (versus one taking you to the general support page) is the most direct way to get to the people helping you with this —> https://getsupport.apple.com/?PGF=PGF63005&category_id=SC0245&symptom_id=23626


or by telephone at one of the numbers in this support article --> Contact Apple for support and service - Apple Support


If you deliberately deactivated it, read the section "Can I reactivate my account?" in this support article --> How to deactivate your Apple ID account - Apple Support


1 reply
Question marked as Top-ranking reply

Aug 1, 2024 7:51 AM in response to zi133

You might be able to request access to your account by tapping Request Access right from the alert. If that does not work, this link (versus one taking you to the general support page) is the most direct way to get to the people helping you with this —> https://getsupport.apple.com/?PGF=PGF63005&category_id=SC0245&symptom_id=23626


or by telephone at one of the numbers in this support article --> Contact Apple for support and service - Apple Support


If you deliberately deactivated it, read the section "Can I reactivate my account?" in this support article --> How to deactivate your Apple ID account - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to sign-out of a device due to inactive Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.