How can I recover deleted photos and videos from my iPhone?

My iPhone started to restart itself every 3 minute. I tried to update it but it wouldn’t let me cause of this. So I did a safety copy of iCloud and deleted my phone. When I started it again the safety copy was gone. The worst part is that all my pictures and videos that my iPhone ensured me was saved was gone. What am I supposed to do? There was photos of my late grandmother and other late family members. I talked to a guy on chat who was completely worthless. I am so sad right now and apple wont help me. The delete didn’t even solve my problem. I have checked my iCloud, recent deleted etc. Help me!


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iPhone SE, iOS 17

Posted on Aug 1, 2024 3:57 PM

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3 replies

Aug 1, 2024 5:07 PM in response to zander283

When you say you "deleted your phone", do you mean that you deleted your photos off your phone, both from the main library, and the Recently Deleted album?!? If you did that, you would have permanently deleted the photos.


If you were using iCloud Photos both on your phone and on your computer, you may want to check to see whether your computer has old backup copies of the photos in its Photo Library, as of a time BEFORE you did the deletion.

Aug 1, 2024 4:14 PM in response to zander283

How did you perform the "safety copy"?

Photos can be backed up to a computer, backed up to iCloud or synced with iCloud.

If you synced with iCloud, you can see the photos in the Photos app at www.icloud.com

If you back up to iCloud, you cannot view the photos on iCloud.com but you can use the backup to restore the phone. See instructions in Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


Aug 1, 2024 4:20 PM in response to zander283

My iPhone started to restart itself every 3 minute


That is a serious issue that will require service at the Apple Store or authorized Apple service shop. The phone should have been serviced before you tried to do anything else.


So I did a safety copy of iCloud


How did you do this? I do not understand how this would be possible if the phone was restarting every 3 minutes.







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How can I recover deleted photos and videos from my iPhone?

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