My App Store is trying to use my old email and I can’t figure out how to change it! I have changed it everywhere else just fine

app Store has old email

iPhone 14, iOS 17

Posted on Aug 1, 2024 4:33 PM

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Question marked as Top-ranking reply

Posted on Aug 2, 2024 11:57 PM

An App Store app is forever tied to the Apple Account used to acquire it (paid or free). The Apple Account is encoded into the licensed copy that is downloaded. It is in the copy's DNA. That is the only Apple Account that can redownload or update the app.


The situation you describe can happen if there are apps (or media purchases) on the device that were installed (or downloaded) under a different Apple Account, and they need updating or redownloading. The best way to resolve this is to delete the item(s) requesting the update, and then download it again using the Apple Account signed in with the device. You may have to repurchase the item with your new Apple Account.


M1 Mac mini, macOS 14.5;  Watch, series 7 GPS/cellular, watchOS 10.6; iPhone 12 Pro, iOS 17.6; TV 4th Gen, tvOS 17.6; HomePods, audioOS 17.6 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Aug 2, 2024 11:57 PM in response to Crissycarroll123

An App Store app is forever tied to the Apple Account used to acquire it (paid or free). The Apple Account is encoded into the licensed copy that is downloaded. It is in the copy's DNA. That is the only Apple Account that can redownload or update the app.


The situation you describe can happen if there are apps (or media purchases) on the device that were installed (or downloaded) under a different Apple Account, and they need updating or redownloading. The best way to resolve this is to delete the item(s) requesting the update, and then download it again using the Apple Account signed in with the device. You may have to repurchase the item with your new Apple Account.


M1 Mac mini, macOS 14.5;  Watch, series 7 GPS/cellular, watchOS 10.6; iPhone 12 Pro, iOS 17.6; TV 4th Gen, tvOS 17.6; HomePods, audioOS 17.6 and Airport Express w/ Airplay 2

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My App Store is trying to use my old email and I can’t figure out how to change it! I have changed it everywhere else just fine

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