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My iPhone 13 Pro Max just went to a black screen, the phone is still on and you can still touch buttons and turn the torch on but you can’t see what your doing as the screen has just went black?
I have forced a reset but it turns off and back on but no Apple logo appears.
the phone is just over a year old and is in perfect condition.
what’s wrong with this?
thanks in advance
[Re-Titled by Moderator]
iPhone 15 Pro Max, iOS 17
I’ve took it to Apple and they said it’s out of warranty and want £400 to fix it but I still don’t believe a phone that is not that old and in perfect condition should just stop working and it seems to be a common problem as well, not happy at all
I’ve took it to Apple and they said it’s out of warranty and want £400 to fix it but I still don’t believe a phone that is not that old and in perfect condition should just stop working and it seems to be a common problem as well, not happy at all
Hey, sorry to hear about the black screen issue. 😟 Here’s what you can try:
1. Force Restart: Press and quickly release the Volume Up button, then press and quickly release the Volume Down button, and then press and hold the Side button until the Apple logo appears. 🍏🔄
2. Check for Physical Damage: Look over your phone for any signs of damage. It might not be the issue, but it’s worth a quick check. 🧐
3. Charge the Phone: Connect your iPhone to a charger and let it charge for at least 30 minutes. Sometimes, a low battery can cause display problems. 🔋
4. Connect to a Computer: Plug your phone into a computer using a USB cable and open iTunes (or Finder on macOS Catalina and later). See if your computer recognizes the device. 💻🔌
5. Check for Updates: If your phone is recognized by the computer, look for software updates or try restoring it. 🔄🆙
6. Visit Apple Support: If none of these steps work, it’s best to contact Apple Support or visit an Apple Store. Your phone might still be under warranty. 🏪📞
Hope this helps!
How to fix iPhone 13 Pro Max stuck at black screen?
