The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
friend (no longer friends) got a phone on a plan in my name, since we’ve stopped talking I have the phone back but can’t log out of her Apple ID and she won’t give me the password, what do I do about this, I want to return the phone to try fix my credit score
[Re-Titled by Moderator]
iPhone 14 Plus, iOS 17
Hello~ Do you have the purchase receipt? If so take it in to Apple and get their assistance.
Genius Bar Reservation and Apple Support Options - Apple
Also…
How to remove Activation Lock - Apple Support*
*Start a support request
If you need help removing Activation Lock and have proof of purchase documentation, you can start an Activation Lock support request.
~Katana-San~
Hello~ Do you have the purchase receipt? If so take it in to Apple and get their assistance.
Genius Bar Reservation and Apple Support Options - Apple
Also…
How to remove Activation Lock - Apple Support*
*Start a support request
If you need help removing Activation Lock and have proof of purchase documentation, you can start an Activation Lock support request.
~Katana-San~
so you are in but cannot log out...just go erase all content and settings...not sure if passcode needed though
its a long shot but could you generate a recovery key over that device and then break through?
How can I remove Apple ID of the owner without password ?
