Camera Not Detected on MacBook Pro A1502 (Retina, 13-inch, Early 2015)
Hi everyone,
I’m experiencing an issue with the camera on my MacBook Pro A1502 (Retina, 13-inch, Early 2015) running macOS Big Sur 11.7.10 (20G1427). The camera is not being detected by the system, and I’ve tried several troubleshooting steps without success.
Details of the Issue:
- Mac Model: MacBook Pro A1502 (Retina, 13-inch, Early 2015)
- macOS Version: macOS Big Sur 11.7.10 (20G1427)
- Issue Description: The camera is not detected in applications like FaceTime or Photo Booth. I’ve attempted to use the tccplus tool to adjust privacy settings, but the process was killed with a “Killed: 9” message. I also ran Apple Diagnostics, which returned the code ADP000, indicating no issues detected.
Troubleshooting Steps Already Taken:
- Restarted Mac and booted into Safe Mode.
- Checked and updated macOS to the latest version.
- Reset NVRAM/PRAM and SMC.
- Verified that no other applications are using excessive resources.
- Attempted to restore and execute the tccplus tool with proper permissions.
- Ran Apple Diagnostics with code ADP000.
Despite these efforts, the camera remains undetected. Has anyone experienced a similar issue or have any suggestions on how to resolve this?
Thank you for your help!
Best regards,
Aurpita.
MacBook Pro 13″