Cannot download app on child’s account

Permission not working, I just cannot install apps on my child's account. On my iPhone I'm not getting any approval messages. Even when turning off parental control it doesn't work.


[Edited by Moderator]

Posted on Aug 6, 2024 1:53 AM

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Question marked as Top-ranking reply

Posted on Aug 6, 2024 3:00 AM

To troubleshoot app download issues on your child's account, follow these steps:


1. Verify Family Sharing and Purchase Approvals: Make sure your child's account is listed as part of the family group and has Ask to Buy enabled.

2. Verify the Child's Account Settings: Check restrictions and Apple IDs for app downloads.

3. Check for App Approval Requests: Enable notifications for approval requests and check for pending or missed requests.

4. Sign Out and Back In: Sign out and back in with the same Apple ID on both devices.

5. Check for Software Updates: Install updates on both devices.

6. Review Purchase Sharing Settings: Enable purchase sharing and share My Purchases.

7. Reset Settings: Reset settings if needed.

1 reply
Question marked as Top-ranking reply

Aug 6, 2024 3:00 AM in response to karlus70

To troubleshoot app download issues on your child's account, follow these steps:


1. Verify Family Sharing and Purchase Approvals: Make sure your child's account is listed as part of the family group and has Ask to Buy enabled.

2. Verify the Child's Account Settings: Check restrictions and Apple IDs for app downloads.

3. Check for App Approval Requests: Enable notifications for approval requests and check for pending or missed requests.

4. Sign Out and Back In: Sign out and back in with the same Apple ID on both devices.

5. Check for Software Updates: Install updates on both devices.

6. Review Purchase Sharing Settings: Enable purchase sharing and share My Purchases.

7. Reset Settings: Reset settings if needed.

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Cannot download app on child’s account

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