Cannot scroll within Windows app for Apple TV

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Cannot scroll within Windows app for Apple TV

Downloaded the Apple TV app from the WIndows Store. Installed fine and logged in and validated the account fine. Able to use all menus and see suggestions and the UP Next row.

Unfortunately there is no way to scroll any content. Occasionally Ctrl-Downarrow does seem to do something.

Using AppleTV+ on Chrome on the same PC with the same mouse has a scrollbar and works perfectly.

Enjoying the content and even managed to hide MLS and baseball scores (why are they on by default? Who wants to see scores, ever? Anytime? Are Apple driving you away from replay content? Super super strange).

Sadly cannot scroll and browse content like on Netflix and Amazon. Seems totally bizarre.

Posted on Aug 6, 2024 3:18 PM

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Answer 1

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eekafan Author

Level 1

4 points

Aug 6, 2024 11:28 PM in response to eekafan

Thanks for the advice. Mystery is solved

https://www.partitionwizard.com/partitionmagic/keep-scrollbars-always-visible-on-windows-11.html

It seems that unless you tick 'Scrollbars always visible' then the scrollbar is never visible. It's supposed to show up automatically, but it doesn't. I sense a bug, since this setting is not on with WIndows 11 by default.

After Settings->Accessibility->Visual Effects->Always Show Scrollbars = On

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Answer 2

Urquhart1244

Level 10

147,130 points

Aug 6, 2024 4:16 PM in response to eekafan

The app on computers should show an arrow to the right (and left for going back) for each row of tiles, when mouse-hovering over that row. That arrow is clickable to scroll horizontally. Much like the web interface.

For vertically scrolling, there is a scroll bar on the right of the window.

Page scrolling using trackpads would work per device configuration, if applicable.

Is that what you meant?

Apple TV app user guide for Windows - Apple Support

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Answer 3

eekafan Author

Level 1

4 points

Aug 6, 2024 3:21 PM in response to eekafan

In case you are wondering why I just dont use the Chrome method. I'd like to watch on my TV downstairs as a 'monitor'. It is a dumb TV. Using Chrome at a distance is not so friendly as the windows app. But without scrolling it's a chocolate teapot, as we say in the UK

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Answer 4

Urquhart1244

Level 10

147,130 points

Aug 6, 2024 11:44 PM in response to eekafan

I’m glad that you’ve got it solved now. Enjoy!

If you have feedback for Apple regarding this app, then please leave your comments: Feedback - Apple TV App - Apple.

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Cannot scroll within Windows app for Apple TV

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