Apple Photos does not recognize JPEG and raw files from my Canon EOS R3

Hello Apple photo does not recognize my jpeg and raw from my canon eos R3 I am on Sonoma 14.6


[Re-Titled by Moderator]

Posted on Aug 6, 2024 11:28 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 6, 2024 11:46 PM

The Canon EOS R3 Raw format is supported on Sonoma. Digital camera RAW formats supported by iOS 17, iPadOS 17, macOS Sonoma and visionOS - Apple Support (IN)


In what way are the photos not recognized? Are you seeing white thumbnails in Photos or exclamation points on the thumbnails? Or is it not possible to to import them from the card?


If you cannot import photos to Photos on Sonoma, your Photos Library may be stored in an unsupported location. Is your Photos Library on an external drive? Then check the file system format on this drive. Phots on Sonoma can only import to a library, if the file system format is either APFS or MacOS Extended (Journaled), see: Move your Photos library to save space on your Mac - Apple Support


Earlier system versions did not give a warning, when the Photos Library has been on a drive with an unsupported filesystem format, where the library might get damaged, but Sonoma will refuse to import to such a library to protect our photos from damage.


8 replies
Question marked as Top-ranking reply

Aug 6, 2024 11:46 PM in response to amaiso

The Canon EOS R3 Raw format is supported on Sonoma. Digital camera RAW formats supported by iOS 17, iPadOS 17, macOS Sonoma and visionOS - Apple Support (IN)


In what way are the photos not recognized? Are you seeing white thumbnails in Photos or exclamation points on the thumbnails? Or is it not possible to to import them from the card?


If you cannot import photos to Photos on Sonoma, your Photos Library may be stored in an unsupported location. Is your Photos Library on an external drive? Then check the file system format on this drive. Phots on Sonoma can only import to a library, if the file system format is either APFS or MacOS Extended (Journaled), see: Move your Photos library to save space on your Mac - Apple Support


Earlier system versions did not give a warning, when the Photos Library has been on a drive with an unsupported filesystem format, where the library might get damaged, but Sonoma will refuse to import to such a library to protect our photos from damage.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Photos does not recognize JPEG and raw files from my Canon EOS R3

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.