Battery replacement MacBook Pro 2017

I have just been to an Apple store in Barcelona regarding battery replacement on my MacBook Pro 2017, which they now call vintage :D, and they told me 2 things that didn't match my existing knowledge of how things are done at Apple: 


  1. Most likely, they will not replace the top case when they replace the battery. This is very strange because the top case and the battery are one piece on this laptop, and during the previous replacement, they were changed together. 
  2. They might need to replace the top case as well, depending on what they will see inside.
  3. In this case, there is no option to maintain or change the keyboard layout. They will use the original layout according to the country where the MacBook was first sold. In my case, it is Czechia, which I don't have anything to do with. The laptop was bought there and imported to Ukraine. I don't even know Czech. 


My questions are: Is the information given to me by the Apple Support Technician correct, and is it possible to change the keyboard layout to English United States in case they need to replace the top case? Or at least maintain the layout I have today? 






MacBook Pro 15″, macOS 13.1

Posted on Aug 7, 2024 2:42 AM

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Posted on Aug 7, 2024 9:11 AM

You change the keyboard layout yourself to whatever you please, whenever you please, including mid-sentence.


you do this by selecting a different keyboard translation in:

Settings/preferences > Keyboard > Input source


Regarding Physical keyboards:

The glyphs on the key caps are for YOUR convenience, ONLY. The computer has no idea what they are. Keys in the same x and y position on all keyboards generate exactly the same key codes. You can write Turkish or Italian on the same keyboard.


Apple repair policies generally requires replacing like-for-like, so they may insist in installing the same keyboard-language they took out. This is generally to avoid having users sabotage their device to obtain an otherwise-unavailable feature-change, such as a different keyboard language.

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Question marked as Top-ranking reply

Aug 7, 2024 9:11 AM in response to rndm2

You change the keyboard layout yourself to whatever you please, whenever you please, including mid-sentence.


you do this by selecting a different keyboard translation in:

Settings/preferences > Keyboard > Input source


Regarding Physical keyboards:

The glyphs on the key caps are for YOUR convenience, ONLY. The computer has no idea what they are. Keys in the same x and y position on all keyboards generate exactly the same key codes. You can write Turkish or Italian on the same keyboard.


Apple repair policies generally requires replacing like-for-like, so they may insist in installing the same keyboard-language they took out. This is generally to avoid having users sabotage their device to obtain an otherwise-unavailable feature-change, such as a different keyboard language.

Aug 7, 2024 7:13 PM in response to rndm2

Is this Apple or an Apple Authorized Service Provider? Unless things are different in that region, Apple is not replacing just the Battery since it is glued in without the removal adhesive strips found on the 2018+ MBAirs and iPhone batteries.


If this is the two USB-C port model (non-touchbar), then I would not spend any money on it at all since it has all the known issues of the Touchbar model plus a few extra little known issues.


If it is the Touchbar model, then you do not want to have just the Battery replaced unless you first very carefully test every one of the keys looking for double-presses and non-responses caused by the design & manufacturing defects of the Butterfly keyboards. It is very difficult to test these keys to be 100% certain they are all still working fine.


In fact you must be extremely careful with any repairs of a "Vintage" Mac since Apple may not be able to honor the 90 day part warranty since repairs are only possible now as long as the necessary parts are still available. I understand that Apple should refund you the repair cost if they are unable to honor the 90 day part warranty (Hard to say if anyone can get Apple to do that even if it is policy). However, if Apple only replaces just the battery without the Top Case/Keyboard Assembly, then that part warranty will only apply to the Battery.


OWC and iFixIt sell third party replacement batteries, but recommend to have it installed by a professional since it is a difficult task (I agree). On the Touchbar model the Logic Board must be partially lifted which involves removing most of the screws & many of the fragile & easily damaged cables/connectors along with the Trackpad (hard to align again). If it is the non-Touchbar model, then forget it.....that battery is even harder to remove. However, you again want to make sure the Keyboard has no questionable keys.


Aug 8, 2024 7:56 AM in response to rndm2

Keyboards are regional items so you may be unable to have the laptop repaired in a region which does not support a particular keyboard layout. Unfortunately Apple has glued the battery to the underside of the Palmrest & Trackpad which Apple considers part of the larger Top Case/Keyboard Assembly. If you want to have the Battery replaced, then a third party Battery installed by a tech familiar with Macs but unaffiliated with Apple will be necessary. If you decide to go with a third party battery, then your best options are from the two vendors I noted in my earlier post since the quality of third party Lithium Batteries is extremely poor.....even when purchased from a respected vendor.


I really do not recommend spending money on repairs to any 2016-2020 Intel Macs for multiple reasons since that money would be better spent going towards a new laptop in my opinion and apparently with some others as well. The 2017 MBPro has some known design & manufacturing defects plus macOS Ventura is the last supported version of macOS which also starts to introduce potential issues with software support especially for any apps which require online access which will stop working once the online systems change over time.

Aug 8, 2024 8:02 AM in response to rndm2

results are COMPLETELY predictable, but they follow the keyboard translation you have chosen, NOT the glyphs on the keys.


The computer can not read the key caps. The key-codes that are generated are identical for keys in the same physical row and column position, regardless of the name of the keyboard. EVERY keyboard uses a translation, based on specified Input source.


I have tried to explain how the keyboard-encoding process works, so that you can choose the most affordable option that you can live with.

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Battery replacement MacBook Pro 2017

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