Photo app not importing

Photo app won’t import from iPhone anyone out there fixed this?



Posted on Aug 7, 2024 10:14 PM

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5 replies

Aug 10, 2024 8:09 AM in response to NorseHorse5150

Is your Photos Library on an external drive? Photos for Mac cannot import photos on macOS 14 Sonoma, if the Photos Library is on an external drive, and the file system format of this drive is incompatible with Photos, typically, if the file system format is ExFAT and not APFS or MacOS Extended (Journaled).

If the library is on an external drive, you may want to check the file system format.


Aug 8, 2024 9:02 PM in response to LostRoach

You will need to explain more about what your phone is doing.

Is your Mac Photos application not seeing your iPhone when you connect it?

Does it see the phone but not any photos?

Does it see some photos but not any new photos?

Does it see some new photos but not offer to import them?

Does it offer to import them but not start importing when told to start?

Does it start but give an error message?

Does it just stop without giving any error message?


Also, what version of macOS and iOS are you running?

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Photo app not importing

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