2017 15inch MacBook Pro Battery Bulged. Need to change. Apple say, no support for this model

Hi,


I have 2017 15th MacBook Pro. Model No A1707. Battery performance is very bad. And yesterday I noticed Battery is swollen. I could feel the bulge outside. Took MacBook to Apple Authorized service center and they said it is Vintage Product, meaning no support will be provided anywhere in the world. All I have to do it trade the MAC with new one. Except the battery, performance, display and everything else is perfect.


I spoke with customer service, and they said the same thing. Apple stopped providing support for this model and I just have to trade or trash it. If I continue using this, battery may blast anytime.


They also gave me option to change the battery at third party vendors and Apple will not provide any warranty for this.


I just want to know how I verify the battery at 3rd Party Vendor. Also, the price 3rd party vendor quotes is just 10th of what Apple service vendor Quotes.


I am in India, Telangana, Hyderabad


Please provide inputs.

Thanks in Advance

MacBook Pro 15″, macOS 13.6

Posted on Aug 8, 2024 6:01 AM

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Aug 8, 2024 8:10 AM in response to mrkrishna

First, you are asking other end users here, not Apple.


Official Apple support documents in the US show yours listed on the US support site among the models still qualifying for Apple battery service:



I am in India, Telangana, Hyderabad


That may be the problem. As India for years has placed hurdles and barriers to foreign-owned businesses, Apple service is done by service providers, not Apple. As a result we see a lot of complaints from users in India of poor repair service.


You can try another service center, or contact Apple's representative in India for other options:




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2017 15inch MacBook Pro Battery Bulged. Need to change. Apple say, no support for this model

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