The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My bank issued my debit card using a landline. The bank said that after it has been activated they can’t change the phone number. Apple Pay wants to verify my new card. It’s trying to send a text. It doesn’t give me any other options. What can I do?
iPhone 14 Pro Max, iOS 17
Call the number printed on the back of the physical debit card. Tell them you no longer use that line and need to have your >primary phone number< changed to, and give them the number you want to use. It may take several days or longer for their servers to all sync. However, in my experience, it usually updates in a few hours.
Call the number printed on the back of the physical debit card. Tell them you no longer use that line and need to have your >primary phone number< changed to, and give them the number you want to use. It may take several days or longer for their servers to all sync. However, in my experience, it usually updates in a few hours.
I cannot understand why your bank would not be able to change your phone number or that you cannot change it yourself. I'd work with the bank. I've changed my number numerous times over the years.
I’ll try that. Thanks
You’re welcome.
Card verification using a landline
