Unauthorised charges on my Apple ID

If you're only seeing this on a card statement, check you haven't subscribed to the same service twice, once through Apple and a second time directly with the service provider. E.g., Join Apple Music on your iPhone, iPad, iPod touch, Mac, or PC - Join Apple Music on your iPhone, iPad, iPod touch, Mac, or PC - Apple Support - "Make sure to join Apple Music through either Apple or your mobile phone service provider, so that you're not charged by both."

Click on this link to read what to do "If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement" --> If you see 'apple.com/bill' on your billing statement - Apple Support Note, if you are a Family Sharing organizer, purchases or subscriptions made by another family member may be charged to your card but will not appear under your purchase history or subscriptions. Ask family members about those or check the email receipts Apple sends you for any purchase charged to your Apple Account.

If you need further assistance contact Apple.

1. Click here to go to Billing & Subscriptions --> https://getsupport.apple.com/?PGF=PGF63006

2. Select: Subscriptions & Purchases

3. Select: Unrecognized charge.

4. Click on Continue.

5. Choose a solution or article, or scroll down to contact methods and select a chat or phone call.

It looks like you should request a refund for a purchase you bought from Apple, some Apple Services are eligible for a refund.

Report a false charge: reportaproblem.apple.com

• Once you have submitted your request, give Apple 24-48 hours to process your request and hear back, it might also take additional time for funds to return to your bank account.

If you do not see the charge showing up, make sure that you are on the Apple ID account that you made the purchase on.

For more information: Request a refund for apps or content that you bought from Apple - Apple Support