Cannot update Payment method in appleid

I know the steps to update my payment method to an expired debit card or add a new card, but the EDIT button is greyed out. I can’t get it to turn blue to edit in any payment method area

iPhone 11, iOS 17

Posted on Aug 8, 2024 1:52 PM

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Question marked as Top-ranking reply

Posted on Aug 8, 2024 6:59 PM

● If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support


Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes and turn on.


- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


● If a payment method entry is greyed out and you are a Family Sharing member, you cannot add your own payment method unless you are the Organizer or you turn off Purchase Sharing. See How to share apps and purchases with your family - Apple Support


1 reply
Question marked as Top-ranking reply

Aug 8, 2024 6:59 PM in response to mikel106

● If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support


Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes and turn on.


- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


● If a payment method entry is greyed out and you are a Family Sharing member, you cannot add your own payment method unless you are the Organizer or you turn off Purchase Sharing. See How to share apps and purchases with your family - Apple Support


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Cannot update Payment method in appleid

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