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Problem sending gmail with Apple mail app

Get message that says user name of password is incorrect

iPad Pro, iPadOS 17

Posted on Aug 9, 2024 7:34 AM

Question marked as Top-ranking reply

Posted on Aug 9, 2024 11:37 AM

Per chance do you have two factor authentication (2FA) enabled on your Google user account? If so, in order to access Gmail from the Apple Mail app, Google requires that you generate an app-password. You would then use that password, instead of your normal Google one when you set up the Gmail account in Apple Mail.


However, this may change in the near future. In theory, the Apple Mail app should meet Google's security standards. If you have already set up a Gmail account in Apple Mail. Delete it, and then, set it up again making sure you select the Google option for the account type.


Ref:

6 replies
Question marked as Top-ranking reply

Aug 9, 2024 11:37 AM in response to bertlamb

Per chance do you have two factor authentication (2FA) enabled on your Google user account? If so, in order to access Gmail from the Apple Mail app, Google requires that you generate an app-password. You would then use that password, instead of your normal Google one when you set up the Gmail account in Apple Mail.


However, this may change in the near future. In theory, the Apple Mail app should meet Google's security standards. If you have already set up a Gmail account in Apple Mail. Delete it, and then, set it up again making sure you select the Google option for the account type.


Ref:

Aug 9, 2024 11:07 AM in response to Ronasara

Can you explain where to find this, please? I am getting this on my iPad and iPhone. It seems to be a common problem following Google Mail outages yesterday. I get the same message when trying to send with one of my three email accounts using Apple Mail. I downloaded Gmail app on the same device and that is working fine.

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Problem sending gmail with Apple mail app

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