Why is my iPhone 11 not showing eSIM options?

I have iPhone 11 i was using zong sim from last two months and now my sim is now working because my iPhone is not PTA approved now i want to use esim but my iPhone is not showing the option of esim what should i do please tell me the solution…



[Re-Titled by Moderator]

iPhone 11, iOS 17

Posted on Aug 9, 2024 12:11 PM

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Question marked as Top-ranking reply

Posted on Aug 9, 2024 12:20 PM

Settings > General > About > Model Number > tap on the model number field


If you see A2223, then you have an iPhone 11 model for China mainland, Hong Kong, and Macao, which has no eSIM.


Identify your iPhone model - Apple Support


eSIM cannot be added to any iPhone or iPad model that was not originally shipped with eSIM support, as well.


As for the Pakistan Telecommunications Authority, that’s something you’ll have to work out locally.


2 replies
Question marked as Top-ranking reply

Aug 9, 2024 12:20 PM in response to SanaAli0123

Settings > General > About > Model Number > tap on the model number field


If you see A2223, then you have an iPhone 11 model for China mainland, Hong Kong, and Macao, which has no eSIM.


Identify your iPhone model - Apple Support


eSIM cannot be added to any iPhone or iPad model that was not originally shipped with eSIM support, as well.


As for the Pakistan Telecommunications Authority, that’s something you’ll have to work out locally.


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Why is my iPhone 11 not showing eSIM options?

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