Have anyone dropped the iPhone mini 12 being in an OtterBox case quit charging or the battery just stopped charging telling me it might not be an Apple product. The phone is lightly used didn’t even track. The screen didn’t do any damage to the phone itself, but now won’t charge and tell me that it may not be an apple thing component anybody got ideas or ever heard of such a thing
iPhone 12 mini, iOS 16
Tdebbie67 wrote:
Have anyone dropped the iPhone mini 12 being in an OtterBox case quit charging or the battery just stopped charging telling me it might not be an Apple product. The phone is lightly used didn’t even track. The screen didn’t do any damage to the phone itself
but now won’t charge and tell me that it may not be an apple thing component
anybody got ideas or ever heard of such a thing
Yes it is a hardware issue— that warning is generic when the software can not figure out the problem.
Put your iPhone in diagnostics mode - identify potential hardware and software issues
How to put your iPhone in diagnostics mode - Apple Support
iPhone Repair and Service - Apple Support
iPhone Repair & Service - Apple Support
Check Device Coverage
Check Your Service and Support Coverage - Apple Support
Apple Authorized Service Providers and Independent Repair Providers
Repair Provider Verification - Official Apple Support
Tdebbie67 wrote:
Have anyone dropped the iPhone mini 12 being in an OtterBox case quit charging or the battery just stopped charging telling me it might not be an Apple product. The phone is lightly used didn’t even track. The screen didn’t do any damage to the phone itself
but now won’t charge and tell me that it may not be an apple thing component
anybody got ideas or ever heard of such a thing
Yes it is a hardware issue— that warning is generic when the software can not figure out the problem.
Put your iPhone in diagnostics mode - identify potential hardware and software issues
How to put your iPhone in diagnostics mode - Apple Support
iPhone Repair and Service - Apple Support
iPhone Repair & Service - Apple Support
Check Device Coverage
Check Your Service and Support Coverage - Apple Support
Apple Authorized Service Providers and Independent Repair Providers
Repair Provider Verification - Official Apple Support
Mini 12
