Shattered back glass

My son dropped his IPhone 13 mini. Shattered the back glass and now it won’t charge and says it doesn’t recognize the battery

Posted on Dec 24, 2023 8:05 AM

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Posted on Dec 24, 2023 8:13 AM

Schedule an appointment at your closest Apple Store Genius Bar and they'll tell you the repair options and associated costs. This won't be inexpensive.


You can get an idea of the costs here --> iPhone Repair & Service - Apple Support


Edit: For the most part, iPhone is NOT self-repairable. Apple does offer the option to purchase "some" parts for an iPhone 13 Mini, but NOT the parts you need. You simply won't be able to repair the phone yourself with authentic Apple Parts. And by opening the iPhone yourself, you will void any possibility of service from Apple in the future.


8 replies
Question marked as Top-ranking reply

Dec 24, 2023 8:13 AM in response to Batman5050

Schedule an appointment at your closest Apple Store Genius Bar and they'll tell you the repair options and associated costs. This won't be inexpensive.


You can get an idea of the costs here --> iPhone Repair & Service - Apple Support


Edit: For the most part, iPhone is NOT self-repairable. Apple does offer the option to purchase "some" parts for an iPhone 13 Mini, but NOT the parts you need. You simply won't be able to repair the phone yourself with authentic Apple Parts. And by opening the iPhone yourself, you will void any possibility of service from Apple in the future.


Dec 24, 2023 8:15 AM in response to Batman5050

You can order parts to repair it yourself but I highly recommend against it. Unless you used to working on micro circuitry, leave this to the experts. You could end up destroying the phone to the point where Apple won't work on it.

Spend the money and have the Genius Bar repair it.


Apple’s Self Service Repair now available - Apple


Self Service Repair - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


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Shattered back glass

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