Apple TV unable to downolad apps with Apple Id

I just got my dad an Apple TV and I cant download any apps because it keeps telling me that I have not signed into iTunes with his Apple ID yet. When I enter his Apple ID & password, it takes me back to the original screen that says I havent signed into my iTunes account with the Apple ID. I cant seem to get past this screen. I went can't just go to Itunes and login, it just take you to Apple Id login which I have but still going in circles. There are only options to purchase things. I do not want to purchase anything. I am really stuck here. I just want to download apps into his Apple Tv so he can start watching whatever he wants.


Thanks


Posted on Aug 11, 2024 2:12 AM

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Question marked as Top-ranking reply

Posted on Aug 11, 2024 4:43 AM

Verify that his account is complete for all the wanted information, including full name, country (state), DoB, a verified email address (respond to test message), and a valid pre-authorized payment method. When not already used on iPhone, iPad, Mac, or PC, accounts may need to be activated on Apple’s activation site.

Create your Apple ID on another device - How to create a new Apple ID - Apple Support

Manage or edit your Apple ID on the web - Apple

Apple ID activation - Apple

1 reply
Question marked as Top-ranking reply

Aug 11, 2024 4:43 AM in response to suha46

Verify that his account is complete for all the wanted information, including full name, country (state), DoB, a verified email address (respond to test message), and a valid pre-authorized payment method. When not already used on iPhone, iPad, Mac, or PC, accounts may need to be activated on Apple’s activation site.

Create your Apple ID on another device - How to create a new Apple ID - Apple Support

Manage or edit your Apple ID on the web - Apple

Apple ID activation - Apple

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Apple TV unable to downolad apps with Apple Id

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