Unable to Access Apple News on MacBook Pro

I am unable to access Apple News on my MacBook Pro (the machine I used to purchase my Apple One Premier subscription). All I get when I open the app on my MacBook Pro is a big, blank screen that says “Welcome to Apple News.” If I try to “Discover Channels” I get a “Content Unavailable” message. The app works fine on numerous other devices on the account - iPad, iPhones, etc. I’m signed-on to my Apple account (same Apple ID), just like I am on my iPad and iPhone. The app is turned-on under “Apps Using iCloud” in my settings. What am I doing wrong?

MacBook Pro 16″, macOS 14.6

Posted on Aug 11, 2024 6:28 AM

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Posted on Aug 11, 2024 8:28 AM

Update - Called Apple support. The issue is my VPN. The VPN (same VPN on all devices) coexists perfectly with Apple News+ on my IOS devices (iPad and iPhone), but MacOS not so much. If I disable the VPN on the MacBook Pro, Apple News+ works perfectly. As soon as I install the VPN, I get a “not connected to the Internet” message and Apple News+ stops dead in its tracks.

19 replies

Sep 6, 2024 3:26 PM in response to benzbum

Your use case is totally acceptable and the only case I would recommend to "tunnel" in employer networks. This is the only viable option for a VPN, other than use in a restricted region where actual information is difficult to find, but even that can be problematic.


Unfortunately, what we see most often here are users who think they are getting Security/Privacy by using the VPN and that could not be farther from the truth. I post links just to show it is not only my opinion and there have been many cases of users who have had their information compromised because of the VPN. This has included names, emails, addresses, Bitcoin payment info, and cleartext password.


For those that are using a VPN because they feel it is for their security and privacy, you just need to see these reports from reputable companies that have reported on these breeches and the million of people affected by it.

https://www.pcmag.com/news/7-vpn-services-found-recording-user-logs-despite-no-log-pledge

https://www.foxnews.com/tech/massive-free-vpn-data-breach-exposes-360-million-records

https://www.malwarebytes.com/blog/news/2021/03/21-million-free-vpn-users-data-exposed

https://cybernews.com/security/25-million-free-vpn-user-records-exposed/


For those people, they need to get rid of the VPN on their Mac and the issue with Apple News will be resolved. For your case using it for a legitimate purpose, I truly hope there is a solution provided for you.

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Unable to Access Apple News on MacBook Pro

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