I tried to to switch users on my laptop but now it just shows name and enter password and I can’t even go back to the previous user or restart my laptop or shutdown at all every time I put the previous user information down it doesn’t work
[Re-Titled by Moderator]
It won't allow me to restart either.
Press and hold the power button to force shutdown, then restart.
I have never heard of that not working. Make an appointment at an Apple Store Genius Bar or Authorized Repair Center. https://getsupport.apple.com
What do you mean by “Switch users?”
There is a way to switch between user accounts on the Mac. Do you have more than one account on the Mac, or did you try to change the one user to another?
Can you log in with the credentials of the one you switched to?
When I wanted to log in to another user it wouldn't even switch back into the previous user there weren't even buttons to click out or go back. I did try logging into the previous user username and password, but it won't even work. It won't allow me to restart either.
Did you try typing in the username and password for the "previous user?"
Tried it doesn't work 😭
Is there anything else I can do?
Help, please😭
I tried but it doesn't work
tinki224 wrote:
I tried but it doesn't work
What is “it“ that doesn’t work?Do you mean you can’t force it to shut down? That makes absolutely zero sense.
yes, I can't force it to shut down.
I am unable to login to my laptop when I tried to switch users
